Job Description:
Support Engineer for Enterprise Support Japanese required. Experience with Japanese language and technical support needed.
Responsibilities
As a Support Engineer (Enterprise Support Japanese), you will work within an Enterprise Support Team that provides technical support to our enterprise clients.
- Solve complex technical issues and provide solutions in the Japanese language for our enterprise customers.
- Collaborate with cross-functional teams, including engineering and product management, to ensure timely resolution of customer inquiries.
- Maintain detailed documentation of support cases and resolutions for future reference.
- Provide training sessions or webinars in the Japanese language to educate customers on how to use our products effectively.
Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related field from a National University course complete.
- 3 or more years of professional experience in technical support roles with strong Japanese language skills.
- A deep understanding of enterprise-level software and systems.
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Location
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Support Engineer (Enterprise Support Japanese)
7 Vacancy
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Internship
9012 St. Gallen, Appenzell Ausserrhoden, Switzerland
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Year founded1987
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Phone+13099599984
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Websitehttps://www.linkedin.com
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Address149 Abbott Gateway Mayerberg, IA 74408-1509